Shipping policy
Shipping Policy - Lobular
1. Order Processing Time
All orders placed on our website will be processed and shipped within 24 to 48 business hours after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Transit Time
Standard international shipping takes 14–21 business days to reach most destinations worldwide. Please note that transit time is an estimated timeframe and may be slightly delayed due to customs clearance, local logistics delays, peak shipping seasons or unexpected external factors.
3. Shipping Coverage
We offer international shipping to most countries and regions globally. Customers are responsible for ensuring their delivery address is accurate and complete. We are not liable for undeliverable packages caused by incorrect address information provided by customers.
4. Customs & Import Duties
International orders may be subject to local customs duties, taxes or clearance fees upon arrival. Any additional charges are the sole responsibility of the customer. We do not cover or reimburse these fees.
5. Order Tracking
Once your order is dispatched, you will receive a confirmation email with a tracking number and a link to monitor your shipment status in real time.
6. Contact Us
If you have any questions about shipping, delivery delays or order tracking, please feel free to contact us:
- Trade Name: Lobular
- Phone: +44 1223 452545
- Email: support@lobular.shop
- Physical Address: 608 Warwick Road, B91 1AA, United Kingdom